In following countries Samsonite has a free phone number available:

  • Austria: 0800-216021
  • Belgium: 0800-14416
  • Denmark: 800-10177
  • France: 0800-90 76 76
  • Germany: 0800-1813131
  • Holland: 0800-022 2622
  • Switzerland: 0800-55 6718
  • UK: 0800-898201
  • Norway: 0800-18558
  • Finland: 0800-112618
  • Ireland: 1800-553236
  • US: 800-262-8282 

You can call this number during office hours free of charge.

  • Please make sure to have your 12-digit product code at hand, as this will speed up your request.
  • Parts small enough to fit in an envelope can be posted to your home address; parts that require a box (e.g. trolley handles) will need to be ordered via your local stockist. (For UK customers, please refer back to the store that the item was purchased from.)
  • From other countries you dial 0032 - 55 - 333 366. You will be connected to the Spare Parts Dept and our operators will process your order as above. You can call this number during office hours free of charge.